Refund policy

We have a 30-day return (for shop credit) policy, which means you have 30 days after receiving your item to request a return. 

To start a return, you can contact us at betsystrope@gmail.com. Please note that returns will need to be sent to the following address: 

Betsy with a B
6121 S 25th St
Lincoln, NE 68512

You can always contact us for any return question at betsystrope@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.